Order Collect

Terms & Conditions

General Information

Unit W5C,
Ladytown Business Park,
Co Kildare,

Registered Business Number: 549791
Terms & Conditions of Use
This page states the “Terms & Conditions of Use” under which Customers and users may use

1    Contract
No contract between Babymoments and you shall be entered until we accept your order request and email confirming that we have accepted your order request and offer, and have dispatched your order. That acceptance will be deemed complete and will be deemed for all purposes to have been effectively communicated to you at the time we send the email to you (whether or not you receive that email)

2    Prices
The prices listed on the website for our products will be as stipulated at the time we accept your order request on the website. We are entitled to make adjustments to the Price to take account of any increase in our supplier’s prices, or the imposition of any new taxes or duties, or if due to an error or omission or the Price for the Products on the Website is wrong. VAT where relevant, is included in the displayed price (exceptions may apply for overseas purchasers).

3    Shipping and Delivery

  •  We use An Post / Dpd for our Courier Express Service. The cost is €5.00 for orders up to 20kg.

           This sevice is for your piece of mind and protects you with insurance and a track and trace ability.

           On orders placed by Midday, we aim to dispatch same day and you will have ot the next day,

           Except  weekends and bank Holidays

           Signiture  is required as proof of delivery.

  • We are confident that you will be very happy with the condition that your purchases will arrive to you in. If not, we need to hear about it immediately.  We aim to deliver the Products to you within 2-7 working days of your order, where this is practical. However, Products are subject to availability and delays may sometimes occur that are outside of our control.  Any dates specified for delivery are therefore approximate only. We  use recorded delivery systems that require a signature.  If delivery is delayed for more than 21 days, you have the right to contact us and refuse to accept the Products. In these circumstances, we will refund any money paid by you for those Products and any delivery monies you have been charged. However, we will not be responsible for any other losses, costs, damages or charges that you may suffer if we delay in supplying or do not supply those Products. Please note that you will be responsible for the cost of returning the goods to us under the above circumstances.

4    Damaged Goods
If for any reason goods you receive are not those ordered or are faulty or damaged in some way, please email us within 24 hours of you receiving them and return them unused and in their original packing within 14 days of receipt for exchange or refund.

5    Returns
When you purchase online, you may have a statutory right to return a product (other than a special order) up to 7 days after your order has been delivered (cooling off period). We can change or cancel an order up until it is dispatched. If the order has been dispatched, you can return the Product to us and we will organise a refund (excluding delivery cost). Any breakages or damage must be reported within 24 hours of delivery.   If you feel your purchase is not suitable or not the correct size for the recipient, we will accept it back. Under the following terms:  provided it is in the original packaging and fit for re-sale unworn and un-used. We will reimburse you the full cost or replace the product (excluding cost of postage and transport). All items you wish to return have to be received by us within 14 days of delivery. 

6    Use and Security of Payment information

We have authorised Realex Ltd as our payment service provider who host the transactional element of the website.  When you press submit payment on our website, you will be redirected to the Realex site where encryption and other security measures are in place to protect your sensitive information.  We do not view or store your sensitive information.   You agree to notify us immediately of any unauthorised use or any other breach of security.

We also have PayPal as a secure way of payment for you.

7   Disclaimer of Liability  
Babymoments (or any other person involved with the provision and maintenance of this website) takes any responsibility for the accuracy of the information provided on this website. Use of such information is at the User’s sole risk. No member of Babymoments accepts any liability for any loss or damage of any nature, including but not limited to loss of profits, goodwill, or any other type of financial or other pecuniary or direct or special indirect or consequential loss howsoever arising whether in negligence or for breach of contract or other duty as a result of use of the website or reliance on information therein.   
Babymoments use reasonable endeavours to verify the accuracy of any information on the site but makes no representation or warranty of any kind express or implied statutory or otherwise regarding the contents or availability of the site or that it will be timely or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the website. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the website and accepts no liability of any kind for any loss or damage from action taken or taken in reliance on material or information contained on the site.

This does not affect your statutory rights as a consumer, nor does it affect your contract cancellation rights.
We will take all reasonable precautions to keep the details of your purchase secure but unless we are negligent, we cannot be held liable for any losses caused as a result of unauthorised access to information provided by you.


8    Website: Advertising
We reserve the right at all times to place advertisements and promotions on the website. Advertisers and sponsors on the website are solely responsible for complying with all local, national, state and international laws (where relevant) and we exclude all liability howsoever caused by them.

9    Safety
These products should be used under the supervision of an adult.  You are the best judge of your child and must determine the suitability of the product for your own intended use.  If giving a product as a gift, you must inform the recipient of these conditions. 

If any safety instructions and or washing instructions are provided with the Products, you agree to read and follow carefully all the terms contained therein at all times. Any information contained on the website is not meant to be comprehensive and if you are inexperienced in using the Products or are unsure of your abilities, you should always seek expert advice and assistance, or contact us directly. We have tested all the products we sell.

10    Specifications

Please read the product details for all products.  Specifications, colours, etc. may change from time to time.  All descriptive matter, pictures, colours, specifications and advertising on the Website are for the sole purpose of giving an approximate description of the Products and are not be deemed to form any part of the contract (unless explicitly included in writing by the Company).

11  Age and Responsibility
To purchase from this Website you must be aged 18 and over. If you are not of 18 years, you may only purchase a product with and under the supervision of a Guardian over that age. You may purchase our products using other means such as at Exhibitions & Retail Outlets where available.

12    Links to Other Sites
Our Site may contain links to third party web sites. These links are provided solely as a convenience to Users and/or other users and not as an endorsement by the Company of the contents on such third-party websites. We have investigated these links at the time of posting but are not responsible for the content of linked third-party sites and do not make any representations or warranties regarding the content or accuracy of materials on such third party websites. If Users decide to access linked third party websites, Users do so at their own risk. You are reminded that different terms and conditions of use may apply to you as a user of such websites.

No third party is permitted to create a link from another website to this website without our prior written consent.

13    General
We shall not be liable for any failure to perform any of our obligations under these terms and conditions which is caused by circumstances beyond our reasonable control including, but not limited to any force majeure incident. Our failure to exercise or enforce any right or provision of the terms of use shall not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing. The section titles in the terms of use are solely used for the convenience of the parties and have no legal or contractual significance.

14    Use of Material / Intellectual Property Rights  
The Company grants a non-exclusive non-transferable, limited personal licence to Users to view and download copies of (i) the publicly accessible material and (ii) the material available from those additional areas of  for User’s personal use in accordance with these Terms & Conditions of Use.  The contents of the Site, such as text, trade marks, graphics, photographic and illustrated  images, logos, button icons, software and other material (collectively, “Material”), are protected under European Union, Irish and international copyright, database right, sui generis right, trade mark and other intellectual property laws.  The compilation (meaning the collection, arrangement and assembly) of all content on the Site is the exclusive property of Babymoments.  Users may not sell or modify the Material or reproduce, display, publicly perform, distribute, or otherwise use the Material in any way for any public purpose.

The information contained on this website may not be copied, transmitted, amended or reproduced in any form whatsoever without the prior written consent of the Company.

15    Use of the Website
Users may not use any Site in order to transmit, distribute, store or destroy material (a) in violation of any applicable law or regulation, (b) in a manner that will infringe the copyright, trade mark, trade secret or other intellectual property rights of others or violate the privacy, publicity or other personal rights of others, or (c) that is defamatory, obscene, threatening, harassing abusive or hateful.

16   Site Security/Privacy Policy
We are committed to ensuring the privacy of your information and seeking to attain the highest standards of security at all times. However, you should note that messages and information passing over the Internet may not be free from interference by third parties and should be independently verified. You should never disclose data over the Internet in any manner unless you have satisfied yourself as to the security of the related technology/encryption. Please note that while we have put security measures in placed, we cannot guarantee the privacy or confidentiality of information relating to you passing over the Internet.

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties.

We use your email address to provide your order and dispatch confirmation or to contact you in case of order query. Such addresses are not used for any other purpose and are never shared with outside parties.  If you sign up to our newsletter, you agree that we will email you with information from time to time.  You can unsuscribe from this mailing list at any time. 

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

For security purposes we collect and analyses the Internet protocol (IP) address used to connect your computer to the Internet, and to our website. This is done for your protection for tracking purposes in the unfortunate event that someone gains access to your personal or financial information and opens an account, or makes purchases under your name.

17 Purchasing Amber Healing Range Disclaimer

The necklace / Anklet is not a toy, it should not be chewed on and should

always be used under direct supervision of an adult. We assume no responsibility if any harm should come to the user due to misuse of this product. We or any other parties involved creating, producing, manufacturing or services provided shall not be liable for any direct or indirect, consequential, incidental, punitive, special or otherwise damages arising out of access or use of this product. This product should not be purchased for Children under the age of 3 years, due to Choking Hazzard and small parts.